Frequently Asked Questions
Everything you need to know about shopping with IPawsPlus.
How long will it take to receive my order?
Most orders are processed within 1-2 business days. Shipping typically takes 3-7 business days depending on your location within the United States.
What is your return policy?
We offer a 30-day money-back guarantee. If you or your pet are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.
Do you offer international shipping?
Currently, IPawsPlus ships to customers within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.
How can I track my package?
Once your order ships, you will receive an email notification with a tracking number and a link to monitor your delivery progress in real-time.
Are your products safe for all pet breeds?
Yes, all our products are curated with pet safety as a priority. However, we recommend checking the specific size guides and material descriptions on each product page to ensure the best fit for your pet.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.